Shipping Costs

We ship our products to most European countries and neighboring countries. We are actively working at increasing our reach at an affordable cost for our customers. All our products ship directly from Belgium, by bpost, the Belgian postal services.

Shipping costs are added to you basket just before checkout, when your country of destination is known. Countries further away from Belgium currently experience higher shipping costs. We are actively working with shipping partners to offer low-cost shipping in all of the EU.

Delivery Time

In-stock products should reach you within 5 business days (Belgium) or 6 business days (outside of Belgium). Depending on when you order, your products may arrive a bit earlier, but we cannot garantee shorter delivery times.

Products that are not in-stock, or are in their preorder period, are annotated with an estimate of when they will be back in stock and shipped. This estimate is not binding and some delays may be experienced, even though we do our maximum to ensure timely manufacturing and shipping. You can cancel your order at any time during its preorder period, so if the delay is too long, you can always choose not to wait anymore and to be refunded.