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Privacy Policy

This privacy policy ("policy") will help you understand how SP-Locomotion SRL ("us", "we", "our") uses and protects the data you provide to us when you visit and use koumkoum.be ("website", "service").

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Our cookies policy is described on a separate page.

Personal Data Collected and Used

We detail in the following table the personal data that we collect, at what time, and the reason why we collect it.

Moment of collection

Nature of personal data

Use and reason

Every page visit

Your IP address, date and time of visit, language preferences

Technically required to be able to serve you the website in your language.

When submitting our Contact Us form

Your email address

To be able to reply to you if needed. This email address will not be used for any other purpose and will be deleted from our database after 30 days.

When making a purchase

Your email address

To send you your invoice. It will not be used for anything else and will not be shared with third parties.

When making a purchase

Your billing and shipping information. We do not collect payment details. See our Payments page for more details.

To meet legal requirements about invoicing, and to be able to ship our products to you. This information will not be used for anything else and will not be shared with third parties.

Safeguarding and Securing the Data

SP-Locomotion SRL is committed to securing your data and keeping it confidential. SP-Locomotion SRL has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Because our website is hosted by Odoo SA and built on their technologies, the personal data that we collect and handle passes through their infrastructure, or is stored on their infrastructure. They do look or access the data in any way. More details are given in their privacy policy, under entries marked as "Customer Database". We are the customer of Odoo SA.

Right to correct, modify and delete personal data

Visitors who elect to create a personal account on this website at checkout time gain access to their personal portal, in which they can see a list of their past orders. The personal portal also offers a way to modify any personal data linked to the user, such as billing and shipping addresses.

Visitors who do not create an account can request their personal data to be modified, corrected or deleted by using our contact form.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links SP-Locomotion SRL is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Sharing of your personal data

SP-Locomotion SRL will not lease, sell or distribute your personal information to any third parties. We might only share your data if the law forces us.